My Big Lessons from 2018

Five people who buy into your mission are better than a hundred people who don’t. This applies to clients, to personnel you’re hiring, to partners you’re going into business with, to allies you’re bringing in to a project. There is strength in numbers but there is also weakness.

Why Design Thinking Works

While we know a lot about what practices stimulate new ideas and creative solutions, most innovation teams struggle to realize their benefits. People’s intrinsic biases and behavioral habits inhibit the exercise of the imagination and protect unspoken assumptions about what will or will not work.